FAQ the b kyoto sanjyo

Hotel in Kyoto - Official Website
FAQ

FAQ

Is there a question you have about the b kyoto sanjo that hasn’t been answered yet? Here’s a list of questions we are often asked by travelers. If you cannot find the answers you need here, please contact us directly. We are waiting to hear from you.


How do I get to Kiyomizu Temple from the b kyoto sanjo?
Take the Higashiyama Sanjo (City Bus 206) to Kiyomizumichi bus stop. From the stop, it’s a 15-minute walk to Kiyomizu Temple.
Does the hotel accept credit cards?
Yes, we accept the following credit cards:
JCB, VISA, AMEX, Diners, MasterCard, Union Pay
Is it possible to send luggage to the hotel prior to my arrival?
Luggage is accepted ONLY on the MORNING of your arrival. When sending luggage to the hotel in advance by a delivery service, please specify your arrival date with your name and date(s) of stay clearly indicated. Please send to the following address:
Address: the b kyoto sanjo
2-49-1 Sanjo Ohashi Higashi-iru, Higashiyama-ku, Kyoto 605-0001 Japan
May I have items that I purchased or ordered delivered directly to the hotel prior to my arrival?
For security reasons, we are unable to receive goods, parcels and packages prior to your check-in at the hotel. Also, please note that we are not able to store your luggage or parcels after your official check-out time.
Is there a waiting list for room vacancies?
We are sorry, but the b kyoto sanjo does not keep a waiting list for rooms. For availability, please contact the hotel directly.
What languages are spoken at the b kyoto sanjo?
Our hotel team speaks English and Japanese.
Are there medical facilities with English speaking professionals near the b kyoto sanjo?

Sakabe Clinic is a 20-minute walk from the hotel and is open from 6:30 pm to 8:30 pm. (Morning hours are by appointment only).
You’ll find more details about this clinic here.
Is there a drug store near the hotel?
Just a 6-minute walk from the hotel is a branch of the drugstore chain Kokumin Sanjyo, open from 11:00 am to 10:00 pm.
Are there electronics retail shops and other shopping near the hotel?
A branch of the electronics chain Edion Teramachi is a 20-minute walk from the hotel. On the way, you will also find the popular variety goods store, Loft, and a branch of one of Japan’s most well known department stores Takashimaya

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